Data guides
Kustomer: see how much data you have, then export it.
Pick a system to see two things: how to check how much data is in it, and how to export a copy. No form, no sign-in.
Kustomer
Support & customers
How to see how much data is in Kustomer
- Sign in to Kustomer as a manager
- Open Reporting and choose the standard Overview report
- Set the date range as wide as possible
- Note the number of conversations in the top chart (click it to see the filters used)
Kustomer has no storage page; record total conversations and customers, and check the date range since reports default to recent periods.
Kustomer’s official instructions
How to get a copy of your Kustomer data
- Sign in as a Manager
- Go to Reporting → Data Exports
- Select Add Export and enter recipient emails
- Choose the object type and add attributes
- Set the date range and save
- Open the emailed CSV link
Managers can go to Reporting → Data Exports → Add Export, choose an object (Conversation, Customer, Message and so on), and select up to 25 attributes. A CSV download link is emailed to the recipients.
Each export covers at most the last 30 days, and CSVs hold attributes and message previews, not full transcripts.
These instructions are written by DataFrenzy from each vendor’s public help pages. Menu names can vary by plan and change over time; the official link on each guide is the final word. Screenshots come from each vendor’s own help pages and videos or, where noted, from third-party tutorials credited under the image; dashed outlines are illustrations, not screenshots. Looking up a size or preparing an export never sends anything to DataFrenzy.