Data guides
Front: see how much data you have, then export it.
Pick a system to see two things: how to check how much data is in it, and how to export a copy. No form, no sign-in.
Front
Email & communication
How to see how much data is in Front
- Sign in to Front as an admin
- Open Analytics and choose the Workload report
- Set the widest date range you need and include all inboxes
- Note New conversations, Messages received and Messages sent
Front shows no storage figure; record conversation and message counts for the period, and note that email may also live in the connected Gmail or Microsoft 365 mailbox.
How to get a copy of your Front data
- Confirm you are a company admin
- Contact Front Support with the subject "Account data export request for {Customer name}"
- Name any knowledge bases you also need
- Wait for Front to acknowledge within 72 hours
- Download the CSV/EML files when the export is delivered
A company admin requests a full export by contacting Front Support with the subject "Account data export request for {Customer name}". Front delivers shared-inbox conversations as CSV files in folders by inbox, with attachments as EML.
This export is request-only and excludes individual inboxes, contacts, message templates and tags.
These instructions are written by DataFrenzy from each vendor’s public help pages. Menu names can vary by plan and change over time; the official link on each guide is the final word. Screenshots come from each vendor’s own help pages and videos or, where noted, from third-party tutorials credited under the image; dashed outlines are illustrations, not screenshots. Looking up a size or preparing an export never sends anything to DataFrenzy.